Whether it is Arabic or Islamic curriculum book(s), supplementary or Quranic Studies, Hani Bookstore wants you to be satisfied with your order. Please review the categories below, for details on how to move forward with any returns or exchanges.
- Incorrect items received by mistake or that were defective/damaged:
We will send a return shipping label for those items to be returned to us and a replacement will be sent.
- If it is only an individual item that is damaged/defective:
We can process a refund, if the book is still in useable condition. In this case the customer would be able to keep the book at no additional cost. If a replacement is needed, we will have one shipped out.
- Dissatisfied with order or over-ordered:
In this case, it will be the customers responsibility to return items. As a courtesy, we can send a return label, but the return shipping fees will be deducted from the refund total.
We advise Schools that order Arabic, Islamic curriculum books, supplementary or Quranic Studies to contact us to assist them with their return.
For any reasons not listed above, please feel free to contact us and we will work directly with you to find the best solution.